Read some of what our customers have to say
I reached out to James with Utah Quality Heating & Cooling just this morning. He came out same day to look at my furnace in Orem. The fan wasn't working and with it 57 in the basement and 75 upstairs I kind of needed the fan running to even it out! He rewired the furnace and thermostat to match and disconnected the unnecessary ones. It fixed the other problem I hadn't even told him about! A fuse was blowing all the time causing the heat to not even work all the time. Now it's working perfect and I don't have to constantly switch the fuses to eke it along. Thank you!
James came to my friends house while I was visiting her and did such a good job with her furnace. He was quick and efficient. He didn't make a mess, left everything the way he found it and was so polite. Would definitely recommend this company!
James came in on a Sunday after our heater started going out. He was there quickly and was very respectful of the house and the space. There was a small diagnostics fee, but it was able to roll into the cost of any repairs if needed, so I really appreciated that. James went in and was thorough in his testing of the unit, and was able to diagnose the problem without needing to jump the gun and start replacing parts, or worse, telling me I needed to when I didn’t just to make a quick buck. He was extensively knowledgeable, honest, and with a great price. He will 110% be who I call for any of my heating and cooling needs.
TLDR; Lifesaver on Easter Sunday! Exceptional Service from James at Utah Quality Heating & Cooling I can't express how grateful we are to James at Utah Quality Heating & Cooling! Our heater went out in the middle of the night on Easter Sunday, and with an infant son at home, we were incredibly worried. To our relief, James answered our call immediately and was at our doorstep within the hour – a true lifesaver! James quickly diagnosed the issue and, unlike some experiences I've had with other companies, he took the time to educate me on what caused the problem and how to prevent it in the future. This was so helpful and truly appreciated. What impressed me even more was James's honesty and integrity. He charged exactly what he quoted me over the phone and didn't try to upsell us on unnecessary services. It was a refreshing experience to work with a technician who felt more like a trustworthy expert than a salesman. Whether you have a small issue or a major problem, I wholeheartedly recommend Utah Quality Heating & Cooling. James's prompt response, clear communication, fair pricing, and genuine care for his customers are truly outstanding. We were so impressed that we've already invited him back to perform routine maintenance on our A/C before the summer heat arrives and plan to schedule him again in the fall for our heater. Thank you, James, and Utah Quality Heating & Cooling, for your exceptional service and peace of mind!
Quick response time, they came the same day and diagnosed the issue in a swift manner. Very friendly - would definitely recommend!
Quick, great service! Got the AC up and running again just in time for summer!
Called this morning for service. Arrived early this afternoon. Friendly, professional, knowledgeable and fixed the problem for what seemed a reasonable cost. Many thanks and highly recommend.!
James is super knowledgeable and does high quality work. His prices are fair, he's honest, and answers his phone. He did some installs at a commercial office location for me and I'd absolutely recommend him.
I called James at Utah Quality Heating & Cooling recently because my furnace wasn’t working well. He was very courteous and responded quickly to my call. He also was extremely flexible in scheduling to come to my home to assess my heating problem. Thanks, James!
James answered an emergency call on a weekend and was over at our place in a matter of minutes. He really saved us from a disaster! We also had him over for maintenance and a deep clean on our furnace. Very helpful, obviously not trying to oversell/upsell us at every turn. And we felt comfortable having him in our home. Easy to recommend James to anyone in the Woods Cross/Davis County area!
I live in bountiful Utah and our AC stopped working on a Sunday. They were the only place that could come out same day and were reasonably priced and the work was excellent. 10/10 would recommend and I will use them again.
James at Utah Quality knows how to get the job done right! Excellent communication, excellent attention to detail, and excellent attitude. It is always a pleasure to work with him! Will certainly be referring to family and friends.
Prompt service repaired the problem quickly.
They came out and repaired our furnace same day. Would recommend them to anyone.
James is very personable and knows his stuff. He is trained and qualified to do a great job for you. He is honest and reliable. He went out of his way to do our install. We are very pleased with his work, his service and his product.
Great customer service, thorough work, and affordable prices
James is awesome. He is dedicated and will stick to it until the solution is found. Highly recommend.
James did a complete HVAC update on my personal home and my energy bills have decreased! James is very responsive to the schedules of my rental properties. Best of all he is knowledgeable and does quality work.
James did a great job for us. He really knows his stuff.
James is the best. Totally professional and highly skilled! I would highly recommend!
I was in need of a new A/C unit & furnace, so I had a couple of HVAC companies come out to get quotes. James showed up on time and was responsive to my texts. The reason I chose his company were the rebates he introduced & tax credit for purchasing high efficient units. In the end, I got top of the line A/C & furnace equipment for the same price as standard unit. James guided me on applying for the rebates and it was super easy to do online.
James was able to fit me into the schedule on short notice and came out to diagnose an emergency. Super friendly and knowledgeable, and went above and beyond in everything he did. Absolutely fantastic
We have some clinics in Utah that have A/C or heater issues every now and then. James has been very helpful and responsive in getting the repairs taken care of quickly. Highly recommend!
James is knowledgeable about HVAC systems. He put in a new AC coil. He communicated well about his timing and set expectations up front. He did a great job and treated me fair on pricing!
Had a problem with my heater on New Year's Day Eve. James said he'd be out in an hour. He came here clean the sensor. Reasonable pricing will call him again when needed.
James and crew were GREAT to work with. They finished the job in record time and left the place clean and tidy. I will definitely call him again with my HVAC needs. I highly recommend him. North Salt Lake/Davis
Their AC and furnace installs were very clean and professional. System works great and keeps our house warm in the winter and cool in the summer.
I called for help when my furnace quit working Thanksgiving weekend. He was fast to respond and was at my house within a couple of hours. He was thorough when looking for the issue and even went above and beyond making adjustments to the vents and pulling the unit apart to make sure my heat was running the same day. He explained the issue to me in an understandable way and suggested we trouble shoot with repair and cleaning instead of telling me that I needed to jump to getting a new unit. Overall I'd say he was honest, personable, and easy to work with! I'd recommend Utah Quality to my friends and family to use!
James installed a heating and AC unit. He was very professional and always arrived on time. He worked with us as we didn’t need the AC unit for a few months while we waited for cement work done. He was very clean and informed us how to use and keep it updated. He really knows his business well.
We bought a furnace from Action Plumbing 7 years ago. I called them when there were problems. They wanted to sell a new furnacefor $8000.00. I called Utah Quality Heating and Cooling, he charged $70.00 for a tune up.
Great service! We got 2 new ac and furnace systems installed. They came out quick and got the job done! James was very knowledgeable and took the time to get us the best system for our house. Prices were great too.
James was great at replacing our HVAC. He answered all my many questions and was very knowledgeable about the whole process and system. He pays attention to detail and goes the extra mile to make sure everything is set up right. He was honest and upfront with costs. Will definitely be using him in the future
The blower in our furnace went Friday evening. I reached out to Utah Quality H&C on Saturday morning and he replied within 10 minutes. He offered to come take a look at it that afternoon. Unfortunately the parts supplier was closed until Monday. However, James was there at 7:30am, picked up the parts and was at my house by around 9am. My A/C and furnace now work great! It ended up costing a little over 1k in parts and labor. My only small concern was that there was no itemized receipt, so I don't know how the parts/labor ratios broke out. Either way I'm extremely satisfied with Utah Quality Heating & Cooling and I'd definitely use them again!
I just recently hired Utah Quality Heating & Cooling to replace my old furnace and they did a great job. Here are some of the highlights from my experience: - They quickly responded to our call when we found out our old furnace had stopped working and came out the same day give us an assessment. When given the options to repair or replace they didn't try to push us in either direction, just provided the facts and quotes. - Communication was top notch. They explained in detail everything we needed to know about the new furnace and it's pros/cons against other models. The quote was also accurate to what the final cost ended up being. - They showed up when they said they would and got the work done when they said they would. - Fair and competitive pricing, which includes their warranty as well. If your in the salt lake area you won't find a much better deal then with this company.
James was absolutely fantastic. He serviced our furnace, installed a humidifier & UV light. Very clean & professional job for a better price than everybody else. Highly recommend.
From Bountiful, I am happy to leave a positive review for Utah Quality Heating and Cooling! James rescued us on a recent 100 degree day when our A/C gave out, he came within hours of my call, he was thorough in checking my system, knew exactly what my problem was, changed out a capacitor and we were back up and running! He went above and beyond to explain what happened, how my system works and helped me understand and feel informed about my HVAC system and gave me important information about new systems, as mine is old and will need to be replaced at some point. James is honest, hard working and trustworthy, I share that with confidence as I have known him for over 20 years! He will treat you right!
Highly recommend Utah Quality Heating and Cooling for any repairs or replacements. I had my entire HVAC System replaced. James is very knowledgeable and works with integrity! He responds quickly and is willing to answer questions. He was also extremely helpful with the rebate applications where applicable. Look no further, this is a top notch company.
Excellent experience! Was the only one to answer out 3 companies. Was very knowledgeable and helped me understand the issues I was having and what could have been causing them. Will be my permanent AC/Heater guy from here on out.
Within 48 hours of my AC going out James and Ethan with Utah Quality had completely replaced my heating and cooling system in my house. James was very knowledgeable in what was best for my house and worked overtime to find a system that would work in my budget and could get installed quickly as my house was 88° and getting warmer. He patiently answered all my questions and he even helped me fill out the applications for the rebates afterward. 10/10 recommend Utah Quality!!!
Our new Furnace and Heat Pump (AC) make the house so comfortable. The system is very quiet and the installation looks great. We also had them add a humidifier and a UV air purifier. They were very helpful explaining the rebates offered by the utility companies and the government tax credits. With the rebates and credits we were able to get a much nicer system for the money.
We had our old furnace break down on us just before Christmas. They did a great job, got a replacement furnace quickly, and were a better price than the Costco furnace people. They were willing to work with us on the timing of our payment, which was nice. Overall I felt like they did great.
James and Ethan are knowledgeable and professional! They did great work to repair our AC unit. They explain what is happening so we could understand and were quick and efficient in fixing it. I will continue to use their services!
Our heater in our medical office went down causing our lobby and patients staff to be chilled. James came out did an assessment and moved forward to the fix in such a great timely manner. Staff and patients are nice and warm now.
They did a great job tuning us up. Recommend things that they thought we really needed, and told us where we could probably defer some costs for another year or two. Even cam back to check something later that seemed like it wasn’t working right.
Such a smooth experience and helpful service. James was quick, responsive, and polite, but most importantly, he quickly diagnosed and solved our problem. Local and professional. Don't look anywhere else for your next HVAC need.
Very professional and friendly! They did good work and told me all my options.
Love working with Utah Quality Heating & Air! They are my “go to” HVAC people! James responded quickly, was thorough, diagnosed, obtained parts, & installed them all on the same day!! Professional and nice!
James had time for me the morning after receiving my online request for help. Within 30 minutes of his arrival, my A/C problem was diagnosed and fully repaired! Great communication, great service, and reasonably priced.
"Excellent Service and Reliable Performance" ⭐⭐⭐⭐⭐ I had my HVAC system serviced by Utah Quality Heating & Cooling, and I couldn't be more pleased with the experience. The technicians were professional, arrived on time, and explained everything in detail. They fixed the issue quickly, and my home has been comfortable ever since. The team also offered helpful maintenance tips to keep the system running smoothly. I highly recommend them for anyone in need of heating and cooling services!
James was great he installed a new AC unit for us and then the following year came and did a tuneup over the weekend when we had family come into town when we had an issue. Super reliable guy!!
James is hard-working, knowledgable, and efficient. I would definitely call him for my next hvac needs.
James is a good guy.
James was very helpful and professional highly recommend
Professional and thorough 😊
Fantastic work! We replaced both our furnace and AC outside unit. I felt like I got fair and honest information. Pricing was great and timing was fantastic! I highly recommend this company.
Awesome job installing a new furnace and a/c. Great customer service and explanation of equipment options. I would highly recommend to use them.
Over the weekend my AC unit stopped working. Within minutes of a text to his number, we made arrangements for him to come out within the hour. He quickly diagnosed the problem and got the part to get the AC unit going. He clearly knew his way around the units. I highly recommend his services. Glad I have found my “go to” guy for anything related to AC units and furnaces.
Absolutely thrilled with the service I received! James and Ethan was absolutely professional. My AC unit had stopped working, and I was worried about a costly repair. But they arrived on time, thoroughly inspected the unit, and quickly identified the issue. They explain the problem in clear, easy-to-understand terms. I highly recommend them and will definitely will be calling again for any future HVAC needs. Thank you for restoring comfort to my home!
10/10 would recommend! I was having a hard time trying to get our new dryer installed after being told we had to get “major” work done, only to be told we were fine. It was a simple job and answer but I am so grateful! Thank you so much for your kindness and hospitality!
We scheduled an appointment with James to fix our AC, but he fit us in earlier. He explained what was wrong, fixed it for us, then showed us what to do if the issue ever arose again. We were so impressed with his knowledge and his kind, professional manner. His work was clean and his prices were very reasonable. We would call James at Utah Quality Heating and Cooling again in a heartbeat!
I had a great experience using Utah quality heating and cooling. They installed a humidifier for our home’s furnace and a uv light, as well as overall making sure everything is running great and up to par for this season! James was so respectful, quick, and thorough, as well as timely in all his responses to us. We are already noticing such a difference with the humidity in our home and have been so comfortable. Thank you!
James and his team are awesome. Got prompt same day service to fix an issue with our AC unit. James clearly knows what he is talking about, explaining everything he did and fixing our AC unit at a fair and reasonable price.
Knowledgeable, friendly and helpful. James got my ac running for the season.