"James was friendly and professional. He arrived on time and watching him replace the broken exterior vents on our house, it was apparent he cared about doing things well and making sure there are no future problems. He applied sealant in a couple of areas where the house wasn't perfectly flat to prevent make sure we don't have a future water issue. He made sure everything was level, functioned properly, and looked beautiful. Very pleased with the end result and cost was fair. James had extra tools and materials that I didn't anticipate would be needed. Had I tried to do this project myself, it would have taken several back-and-forth trips to a hardware store and easily one or two full days up on a ladder. He also took the time to answer all of my questions about other HVAC issues (our custom home builder ghosted us on all of our home warranty claims), provide bids to get things fixed, as well as bids for potential future upgrades we were considering, like adding a UV light and whole-home humidifier. Some contractors do sloppy work because they are trying to get to a job and leave as quickly as they can. Utah Quality Heating & Cooling is not like that. Quality work and pride in workmanship shouldn't be uncommon, but it is. "Quality" is a great word to use in the name of this small-business. I HIGHLY recommend them to anyone looking for a trustworthy pro who will take time to answer questions, provide fair bids/estimates, isn't sale-zy, and who will prioritize doing the job well over doing the job fast. My wife and I will definitely be keeping Utah Quality Heating & Cooling's contact information as our go-to HVAC company and we look forward to having them visit us again soon to take care of other fixes and upgrades. :-)"